Convenient Location 📍

This place is situated right in the heart of the city, making it super easy to explore the best parts of the area.

Location. comfortable bed.

tremendously slow check-in and parking odyssey in and out. There was no socket to charge the mobile next to the bed and one on the table was unhooked from the wall. It has to be fixed.. you don't have loading and unloading of the hotel right in front of reception. drinks in the minibar ALL FOR 3 EUROS, I thought it was expensive that they charge you the same for a cola as for a bottle of agia or for whatever... I arrived on Friday 28th December and chaos was brutal. I started calling the reception because I had already been in that hotel for years and I didn't remember how to get into the parking lot... well, I was lucky and decided to get in as I thought I would because they left me 15 minutes HANGED ON THE PHONE AND I also had to go to the PARKING DOOR. NOBODY ANSWERED ME NOR OPENED ME UP... so I entered as a new client in a public parking lot. I arrived at the reception desk still hanging on the phone waiting to be answered but that was never going to happen. There were two people in reception who actually stayed in one. Because one of them was attending clients with whom he had to leave the reception and go up to the rooms, there was a big family to enter, computer system was tremendously slow and overwhelming and receptionists overflowedssssss to the nth power with constant calls from clients of the hotel, of the parking, that is a CHAOS... hotel receptionist!!!!. kind but overwhelmed, apologized to me because she could not do more, she was right. I was about 40 minutes to get to the room since I arrived at the hotel and I was in a hurry because I had a reservation with friends in a restaurant... They gave me a triple room because that's what they usually do when they're a couple because the double room is apparently small. I went to the hotel management to tell them that they should have staff according to the work. because only 2 people at times like this where the work is accumulating is impossible to give good attention, in the parking lot a disaster.

The reception staff was attentive at all times and gave us good advice on where to go etc. And he also intervened on our behalf in a misunderstanding we had with the person in charge of the breakfast. The room was very good, spacious and comfortable. It was facing outside but, in spite of the hotel being next to the bus station, it faced the other street and we had no noise.

Very expensive breakfast for what it is. Also it does not include the natural orange juice, which you can order from the waiter with a charge of 2.40 We thought it was included in the reservation and when we came down the person in charge told us no and that he was charging it to the room. We weren't interested and we hadn't even sat down to eat or drink anything. We left to clarify it in reception and when we saw that it was not included we decided to go to breakfast outside the two days. The last day when we paid we saw that he had tried to charge us anyway. There were no problems because at the reception desk they already knew that we had gone out and they were even interested in knowing it and apologized, but it was an ugly detail from that person in the dining room.

The service deserves four stars, had a nice stay. The room was spacious with a comfortable double bed.- Having a minibar, central heating, and an iron was very convenient.- It was great that the hotel was located next to a bus stop.

Greatly enjoyed this clean and luxurious place, excellant stuff and wonderful rooms. The restaurant here was nice for dinner very good, we both ordered hot dishes. The bed was exceptionally comfortable and there where a minibar, central heating and an iron. You guys made our stay very nice.

The comfort of the bed

Upon arrival at the hotel we found that our reservation made a month ago, had been given to another person with another name, at first we were told that we had not made the reservation and after more than an hour of waiting, they realized that the mistake had been theirs, we were awarded a room. The cards to open it didn't work. We had to go down to reception three times to tell them that the cards were not working. Finally after so much insistence they had to call a technician to fix the coding of the cards. After two hours of waiting, we were able to get into our room. The never seen in a 4 star hotel. And not to comment on the unprofessional attitude of the employees, instead of looking for quick solutions, I literally said I didn't know what to do.

The restaurant was great for dinner, I tried warm dishes. The facilities, such as a minibar, central heating, and an iron, were all that was needed.- Near a bus stop, the location was marvelous and fab.

I booked this hotel for the last night of our holiday as Tarragona is near to Reus and our flight was leaving very early in the morning. We were late arriving (8pm) and the hotel car park was full so we had to park next door for a few hours until we could put car on street which was expensive. I think the receptionist felt sorry for me and knew I wasn't happy and therefore upgraded us to a junior suite which was fab (esp for 85 euro for quad rm). We also got complimentary token for a glass of wine and a tapa each in the local department store. Great hotel in great central location. Didn't get to see much of Tarragona and was very disappointed because it looked like a beautiful and interesting place to visit and spend some time in.

The location near the city centre and the bus terminal, the room was clean and very comfortable and, finally, the staff!

The location is great because it's close to a bus stop, the room is bright with towels and a bathtub provided for convenience.

It location.right in the center of town

It location near the bus terminal. Toomany drunks &/or druggies.

The place had a quiet atmosphere. We stayed in the queen room, the room was gorgeous and decent size. The service was excellent and the pool was nice.

The room was really modern and tidy, and it had a hot tub and a cozy bed - perfect for relaxing after a long day 😊. The kids had space to play around, which was a bonus. All the services here were top-notch.

Excellent hotel, with a great central location. All sights are within walking distance... Especially conquered is the presence of Russian speaking staff. Politely, decently and quickly checked in. Service at an excellent level!!! We were told where to go, how to go and what to see. Since it was cloudy and it was raining, we were offered an umbrella... The room is comfortable enough, very clean and beautiful bathroom. The windows overlooked the roadway, but it was quiet, because it was good noise insulation. . . The hotel parking is underground, cost 12 euros / day. The check-in seemed rather narrow. . . But there is a city parking lot Parking Battestini, cost 5.5 euros / day.

Standard of room was very good and the staff were generally helpful - we had a problem with the shower head which was sorted promptly. I thought the bar area was very nice and relaxing.

Requested a double room but only had a non-smoking twin room. Air-conditioning could have been better as the weather was particularly hot.